The direct phone number for both resorts is 1 (649) 946-5880.
Check-in 4pm, check-out 12pm.
To enhance indoor air quality & protect the well-being of our guests and others, Ocean Club Resorts has a No Smoking policy in all suites and enclosed areas. A cleaning charge will be levied for any guest that does not comply.
Suites have US outlets (110Volts).
Transfers to the hotel are provided by taxis. A dispatcher will assist with next available. Cost is approximately $17 – $20 per person, each way (based on shared taxi).
Driving is on the left side of the road.
The minimum age to rent a car is 24.
A complimentary shuttle runs between Ocean Club and Ocean Club West – see front desk for shuttle and times of operation.
Complimentary Wifi is available ensuite, at the beachfront restaurants, and lobbies.
Both properties have a business center with complimentary computers and printers.
Babysitting service can be arranged in advance by contacting the resort at 649 946 5880.
Rooms are not pre-assigned. Requests are taken in advance and although we will do our best to accommodate, requests cannot always be met. Please notify us if a ground level is required for medical reasons – we will advise at booking if this can be guaranteed.
All suites are equipped with hairdryers and safes.
One Coffee packet provided (only upon arrival) in Summer/Fall. Coffee is replaced daily in Winter & Holiday.
Laundry detergent provided in suites with washer/dryers.
Dinner reservations are not required in advance unless booking during peak times: Holiday (Christmas/New Years), President’s Week, Spring breaks (March) and Easter.
Most restaurants are casual with only a few on island having dress codes (for men this can be pants & collared shirt and for women, a dress – nice shoes).
Information is subject to change and can be seasonal.
23.9% Tax Service is comprised of 12% Government Tax, and Service Charge is 11.9% of the accommodation rate (60% of the 11.9% is distributed to on-island staff/managers as per the service charge ordinance, the remaining 40% is used for guest and staff amenities, benefits and training)